Disney Frozen Elsa Anna & Olaf 12 School Backpack Description: Official Disney Product: Disney Frozen Elsa Anna & Olaf School Backpack Backpack: Adjustable Straps for a Personalized Fit, Padded Shoulder Strap make it comfortable to wear1 Large main Compartments with Zip ClosureBoth side mesh pockets keep small necessities organizedPadded back and shoulder12in(W) x 10in(H) x 3in(D) Shipping: Shipping and Handling for Domestic and International Shipments can be found at the Shipping and payments tabOrder will be shipped out within 1-2 business days after receiving the firmed payment If the item is lost or damaged, please email us for replacement. It will be replaced under our insurance policy in a fast and efficient manner. Payment: PayPal: We accept Visa, Master, Discover, American Express and E-Check via Paypal in US Dollars, Sterling Pound or Australian Dollars Return Policy:Return or Refund for New Product Only All items sold are 100% guaranteed Brand New. We do not accept used or tested items for returnsBuyers are provided an easy to use return service through eBayIf we send you the wrong item, we will exchange the product for you at our expense Your Satisfaction is Very Important to Us: Customer Satisfaction is our Primary Goal. Please feel free to contact us for your question before bidding. If you feel your shopping experience with us was anything less than FIVE STAR, please contact us immediately. We appreciate the opportunity to correct any issues you may have before you leave eBay feedback. We strike for FIVE STARS!